Terms & Conditions

Terms and Conditions

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Terms and Conditions

Please read these terms and conditions carefully before using our website, products, or services.

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Introduction

Welcome to the Terms and Conditions page of HerbCraft Kenya, where you can find out more about the terms and conditions that govern your use of our website, products, or services. These terms and conditions are a legally binding agreement between you and HerbCraft Kenya. By using our website, products, or services, you agree to be bound by these terms and conditions and our privacy policy.

If you do not agree to these terms and conditions or our privacy policy, please do not use our website, products, or services. If you have any questions or concerns about these terms and conditions or our privacy policy, please contact us by email , phone , social media , physical address .

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Definitions

Here are some definitions that clarify the meaning of some key terms used in these terms and conditions:

• HerbCraft Kenya: HerbCraft Kenya is a herb exporting company that specializes in sourcing, processing, packaging, and exporting high-quality fresh herbs from Kenya to international buyers¹[1]²[2]. HerbCraft Kenya is also referred to as "we", "us", "our", or "the company" in these terms and conditions.
• Website: Website is the online platform that provides information, content, features, functions, products, services, and more related to HerbCraft Kenya. Website is also referred to as "the website" or "our website" in these terms and conditions. The website can be accessed at [HerbCraft Kenya].
• Products: Products are the fresh herbs that are sourced, processed, packaged, and exported by HerbCraft Kenya to international buyers¹[1]²[2]. Products are also referred to as "the products" or "our products" in these terms and conditions. The products can be viewed at [Products].
• Services: Services are the delivery services, packaging options, customized solutions, and more that are offered by HerbCraft Kenya to international buyers²[2]. Services are also referred to as "the services" or "our services" in these terms and conditions. The services can be viewed at [Services].
• Users: Users are the individuals who access or use our website, products, or services for any purpose. Users are also referred to as "you", "your", or "the user" in these terms and conditions.
• Customers: Customers are the users who order fresh herbs from HerbCraft Kenya through our website³[3]. Customers are also referred to as "the customer" or "our customer" in these terms and conditions.
• Orders: Orders are the requests for fresh herbs that are placed by customers through our website. Orders are also referred to as "the order" or "your order" in these terms and conditions.
• Payments: Payments are the amounts of money that are paid by customers for their orders through our website. Payments are also referred to as "the payment" or "your payment" in these terms and conditions.
• Deliveries: Deliveries are the shipments of fresh herbs that are sent by HerbCraft Kenya to customers through various delivery methods. Deliveries are also referred to as "the delivery" or "your delivery" in these terms and conditions.

General Terms

Here are some general terms that apply to all users of our website, products, or services:

• The use of our website, products, or services is subject to these terms and conditions and our privacy policy.
• The use of our website, products, or services is at your own risk and discretion.
• The use of our website, products, or services does not create any contractual or legal relationship between you and HerbCraft Kenya.
• The use of our website, products, or services does not grant any ownership or intellectual property rights to you over HerbCraft Kenya's content , trademarks , logos , or other materials .
• You agree to comply with all applicable laws and regulations when using our website , products , or services .
• You agree not to use our website , products , or services for any unlawful , harmful , fraudulent , abusive , or offensive purposes .
• You agree not to interfere with or disrupt the operation or security of our website , products , or services or any third-party websites , products , or services linked to or from our website .
• You agree not to copy , modify , reproduce , distribute , sell , resell , or exploit any part of our website , products , or services without our prior written consent .
• You agree not to use any automated means , such as bots , scripts , spiders , crawlers , scrapers , etc . , to access or collect data from our website , products , or services without our prior written consent .
• You agree not to post any content that is false , misleading , defamatory , libelous , slanderous , obscene , pornographic , vulgar , offensive , hateful , harassing , threatening , abusive , discriminatory , invasive of privacy , infringing of intellectual property rights , or otherwise objectionable on our website , products , or services .
• You agree not to transmit any viruses , malware , spyware , ransomware , worms , trojans , or other harmful code or files on our website , products , or services .
• You agree not to hold HerbCraft Kenya liable for any damages , losses , costs , expenses , claims , liabilities , or actions arising from or related to your use of our website , products , or services .
• You agree that HerbCraft Kenya reserves the right to modify , suspend , terminate , or discontinue any part of our website, products, or services at any time without notice or liability.
• You agree that HerbCraft Kenya reserves the right to update, change, amend, or replace these terms and conditions at any time without notice. You agree to review these terms and conditions periodically and continue using our website, products, or services only if you accept the updated terms and conditions.

Product Terms

Here are some product terms that apply to customers who order fresh herbs from HerbCraft Kenya:

• You agree to provide accurate and complete personal information, delivery information, payment information, and order details when placing an order on our website.
• You agree to pay the full amount of the order using one of the payment methods available on our website. You agree that HerbCraft Kenya will not process, ship, or deliver the order until the payment is confirmed and received.
• You agree that HerbCraft Kenya will ship or deliver the order using one of the delivery methods available on our website. You agree that HerbCraft Kenya will provide a tracking number that you can use to track the order online. You agree that HerbCraft Kenya will notify you by email when the order is shipped or delivered.
• You agree that HerbCraft Kenya will package and label the order using convenient and attractive packaging options that are easy to open and close. You agree that HerbCraft Kenya will use eco-friendly packaging materials that are biodegradable and recyclable. You agree that HerbCraft Kenya will use labels and stickers that display the name, origin, certification, verification, expiration date, and usage instructions of the products.
• You agree that HerbCraft Kenya will source, process, package, and export high-quality fresh herbs that are certified organic by an accredited body and verified by a credible source¹[1]²[2]. You agree that HerbCraft Kenya will deliver fresh herbs that are harvested and shipped within 24 hours, ensuring the maximum freshness, flavor, aroma, and nutrients⁴[4]⁵[5].
• You agree that HerbCraft Kenya will offer a wide range of fresh herbs that cater to different cuisines, preferences, purposes⁶[6]⁷[7]. You agree that HerbCraft Kenya will offer both common and exotic varieties of fresh herbs, such as Chives, Tarragon, Lemon Thyme, Thyme, Sage, Oregano, Basil, Mint, Rosemary, Coriander, Parsley, Dill, and more. You agree that HerbCraft Kenya will offer customized solutions to meet your specific needs, such as bulk orders, special requests, seasonal offers, and more.
• You agree to inspect and verify the order upon receipt and notify HerbCraft Kenya within 24 hours if there is any problem or issue with the order. You agree that HerbCraft Kenya will provide a refund, replacement, or compensation for the order if there is any damage, defect, error, or discrepancy with the order. You agree that HerbCraft Kenya will not provide a refund, replacement, or compensation for the order if there is no problem or issue with the order or if the problem or issue is caused by your negligence or misuse.

Service Terms

Here are some service terms that apply to users who use our website, products, or services for any purpose other than ordering fresh herbs from HerbCraft Kenya:

• You agree to register an account on our website using a valid email address and password. You agree to keep your account information secure and confidential. You agree to notify HerbCraft Kenya immediately if you suspect any unauthorized access or use of your account.
• You agree to access and use our website, products, or services for personal, non-commercial, and lawful purposes only. You agree not to resell, redistribute, or exploit any part of our website, products, or services without our prior written consent.
• You agree to respect and protect the intellectual property rights of HerbCraft Kenya and its licensors. You agree not to copy, modify, reproduce, distribute, sell, resell, or exploit any content , trademarks , logos , or other materials on our website , products , or services without our prior written consent .
• You agree to provide accurate and complete information when using our website , products , or services . You agree not to provide any false , misleading , defamatory , libelous , slanderous , obscene , pornographic , vulgar , offensive , hateful , harassing , threatening , abusive , discriminatory , invasive of privacy , infringing of intellectual property rights , or otherwise objectionable content on our website , products , or services .
• You agree to provide feedback and suggestions on our website, products, or services. You agree that HerbCraft Kenya has the right to use such feedback and suggestions for any purpose without any obligation or compensation to you.

Conclusion

Thank you for reading these terms and conditions carefully before using our website, products, or services. We hope that you enjoy your experience with HerbCraft Kenya and that you find our fresh herbs satisfying and beneficial¹[1]. If you have any questions or concerns about these terms and conditions or our privacy policy, please contact us by email , phone , social media , physical address . We would love to hear from you.